Etide Health Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with etidehealth.com. By using our Site—whether to browse our content, make a purchase, schedule an appointment, or contact us—you agree to the terms of this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device. This includes details about your web browser, IP address, time zone, and information about the cookies installed on your device. Additionally, as you navigate our Site, we collect data regarding the specific pages you view, the links you click, the websites or search terms that referred you to us, and how you interact with our content. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Small data files placed on your device that often include an anonymous unique identifier. For more details about cookies and how to disable them, please visit All About Cookies.
- Log Files: These record details such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to track how you browse the Site.
When you engage more directly with the Site—such as by making a purchase, booking an appointment, or submitting an inquiry—we collect additional information, including your name, billing address, shipping address (if applicable), payment information, email address, and phone number. We refer to this as “Order Information” or “User Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the information we collect for various purposes, including to:
- Fulfill Transactions: Process and complete your orders, handle payment processing, manage shipping (if applicable), schedule appointments, and send order confirmations.
- Customer Communication: Respond to your inquiries, provide support, and keep you updated on your orders or appointments.
- Risk Management: Screen for potential risk or fraud.
- Marketing: With your consent, send newsletters, promotional offers, and updates about our products or services.
- Site Improvement: Analyze usage trends to help us enhance our Site’s performance and user experience, as well as to assess the effectiveness of our marketing efforts.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third parties to help us operate, maintain, and improve our services. These include:
- Third-Party Service Providers: Companies that support our business operations (e.g., payment processors, hosting providers, and marketing platforms) are given access to your information solely for the purpose of performing services on our behalf. They are obligated to maintain the confidentiality and security of your data.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
BEHAVIORAL ADVERTISING
We may use your Personal Information to provide targeted advertisements and marketing communications that we believe will be of interest to you. For additional details on how targeted advertising works, please visit the Network Advertising Initiative’s educational page.
DO NOT TRACK
Please note that we do not change our Site’s data collection and use practices in response to a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a resident of Europe, you have the right to access, correct, update, or request deletion of your Personal Information. To exercise these rights, please contact us using the details provided below.
DATA RETENTION
We retain your Order/User Information only for as long as necessary to fulfill your orders or to comply with our legal obligations, unless a longer retention period is required or permitted by law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page along with an updated effective date. We encourage you to review this Policy regularly.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@etidehealth.com
- Phone: +61 0406020922
By using etidehealth.com, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
